TipHero is a digital tipping platform that enables users to send and receive tips using supported third-party payment and wallet providers. TipHero does not operate as a bank or financial institution and does not directly hold user funds.

We collect information necessary to operate the TipHero platform, comply with legal obligations, and improve our services. This may include:

• Personal Information: Name, surname, email address, and login credentials provided during account creation or payment flows.

• Transaction Information: Details of tips sent, received, and spent through the platform, including amounts, timestamps, and associated accounts.

• Usage and Device Data: Information about how you interact with the app, including device identifiers, IP address, browser type, and usage logs.

We use your information for the following purposes:

• To operate and maintain the TipHero platform.

• To process tipping and spending transactions via integrated third-party services.

• To detect, prevent, and address fraud or abuse.

• To comply with legal, regulatory, and compliance obligations.

• To improve and personalise the user experience.

TipHero relies on third-party service providers such as payment processors, wallet providers, authentication services, and analytics platforms. These providers may process personal data in accordance with their own privacy policies.

TipHero does not control and is not responsible for the privacy practices of third-party services, including but not limited to VALR, MoneyBadger, Zapper, Google, or Firebase.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information. Requests may be subject to legal or regulatory limitations.

TipHero may be offered as a beta or early-access service. Data handling practices may evolve as the platform develops. Continued use of the app indicates acceptance of these changes.